Privacy Policy

Introduction

Kei Concepts ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy

explains how we collect, use, disclose, and otherwise handle your personal information when you visit our

website, make reservations or orders, or interact with our restaurant locations in Orange County, California.

Information We Collect

Forms and Direct Input

When you submit forms on our website (reservations, contact inquiries, newsletter signup), we collect information you voluntarily provide, including:

• Name, email address, and phone number
• Reservation details (date, time, party size, preferences)
• Dining history and preferences
• Feedback and inquiry content

Analytics and Cookies

We use Google Analytics and similar analytics tools to understand how visitors use our website. These services may automatically collect information such as:

• IP address and device information
• Pages visited and time spent
• Referral source
• Browser type and language preferences

Cookies may be placed on your device to enhance your browsing experience and track website usage. You can

control cookie settings through your browser preferences.

Third-Party Services

We integrate with third-party platforms and services:

• Toast POS: Order and reservation management system. Data shared includes reservation details and order history.
• Google Maps: Location and directions integration. Google collects your interaction with embedded maps.
• Social Media Embeds: Instagram, Facebook, and other social platforms. These services may collect data when you interact with embedded content.

Each third-party service has its own privacy policy. Please review their terms if you have concerns about data collection.

How We Use Your Information

We use collected information for:

• Processing and managing reservations and orders
• Responding to inquiries and providing customer support
• Sending marketing communications (with your consent where required)
• Improving website functionality and user experience
• Analyzing usage patterns and marketing effectiveness
• Complying with legal obligations
• Preventing fraud and ensuring security

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, reservation systems (Toast), hosting providers, and analytics services
• Legal Requirements: When required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets

California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know: What personal information is collected, used, and shared
• Delete: Request deletion of personal information (with limited exceptions)
• Opt-Out: Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising
• Correct: Request correction of inaccurate personal information

To exercise these rights, contact us using the information below. We will respond to verified requests within 45

days.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from

children under 13. If we become aware that a child under 13 has provided us with personal information, we will

delete such information and terminate the child's account if applicable.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access,

alteration, and disclosure. However, no method of transmission over the internet is 100% secure. We cannot

guarantee absolute security and encourage you to take steps to protect your information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected,

comply with legal obligations, or resolve disputes. You may request deletion of your data by contacting us.

Your Privacy Choices

Email Communications

You can unsubscribe from marketing emails by clicking the unsubscribe link in any email we send.

Cookies and Tracking

Most browsers allow you to control cookies through settings. You can disable analytics tracking through your

browser preferences or using opt-out mechanisms provided by third-party services.

Do Not Track

Some browsers have a "Do Not Track" feature. We respect this preference where technically feasible.

Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to

external sites. Please review the privacy policies of any third-party services before providing your information.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last

updated" date. Your continued use of our website constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: Kei Concepts Orange County, California, USA Email: hello@keiconcepts.info

California Resident Privacy Rights Notice

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). To make a request regarding your personal information, contact us at hello@keiconcepts.info. Please provide sufficient information to allow us to verify your identity.