Privacy Policy

Introduction

Kei Concepts ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you visit our website, make reservations or orders, or interact with our restaurant locations in Orange County, California.

Information We Collect

Forms and Direct Input

When you submit forms on our website (reservations, contact inquiries, newsletter signup), we collect information you voluntarily provide, including:

• Name, email address, and phone number
• Reservation details (date, time, party size, preferences)
• Dining history and preferences
• Feedback and inquiry content

Analytics and Cookies

We do not use third-party analytics, advertising trackers, or session-recording tools on this website. We do not use Google Analytics or similar services.

Our website does not set advertising or analytics cookies. Any cookies used are strictly necessary for the website to function, and blocking them will not affect reservations, ordering, or any other feature on this site.

Third-Party Services

We integrate with third-party platforms and services:

• Toast POS: Order and reservation management system. Data shared includes reservation details and order history.
• Google Maps: Location and directions integration. Google collects your interaction with embedded maps.
• Social Media Embeds: Instagram, Facebook, and other social platforms. These services may collect data when you interact with embedded content.
• UserWay: Accessibility widget that helps visitors adjust how the site displays. It is a functional tool, not a tracker.
• Marqii: Displays up-to-date menus and hours on some restaurant pages.

Each third-party service has its own privacy policy. Please review their terms if you have concerns about data collection.

How We Use Your Information

We use collected information for:

• Processing and managing reservations and orders
• Responding to inquiries and providing customer support
• Sending marketing communications (with your consent where required)
• Improving website functionality and user experience
• Complying with legal obligations
• Preventing fraud and ensuring security

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors, reservation systems (Toast), and hosting providers
• Legal Requirements: When required by law or in response to valid legal requests
• Business Transfers: In the event of merger, acquisition, or sale of assets

California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

• Know: What personal information is collected, used, and shared
• Delete: Request deletion of personal information (with limited exceptions)
• Opt-Out: Opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising
• Correct: Request correction of inaccurate personal information
• Limit: Limit the use of sensitive personal information to what's necessary to provide the requested service

Do Not Sell or Share My Personal Information

Kei Concepts does not sell personal information, and we do not share personal information for cross-context behavioral advertising as defined by the CCPA/CPRA. We do not use third-party analytics or advertising services on this website, so there is no sale or sharing to opt out of. If you have questions about your personal information, send an email to hello@keiconcepts.info with subject “CCPA Request.”

To exercise any CCPA right, contact us at hello@keiconcepts.info. We will respond to verified requests within 45 days. We will not discriminate against you for exercising any CCPA right.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account if applicable.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, and disclosure. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and encourage you to take steps to protect your information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. You may request deletion of your data by contacting us.

Your Privacy Choices

Email Communications

You can unsubscribe from marketing emails by clicking the unsubscribe link in any email we send.

Cookies and Tracking

Our website does not use analytics or advertising cookies, so there is no tracking to opt out of. You can still control or clear cookies at any time under the Privacy/Security settings in Chrome, Safari, Firefox, or Edge.

Global Privacy Control & Do Not Track

We honor the Global Privacy Control (GPC) and legacy “Do Not Track” browser signals. Because we do not sell or share personal information and do not use third-party analytics, these preferences are respected by default — no additional opt-out action is needed.

Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external sites. Please review the privacy policies of any third-party services before providing your information.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Kei Concepts

Orange County, California, USA

Email: hello@keiconcepts.info

California Resident Privacy Rights Notice

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). To make a request regarding your personal information, contact us at hello@keiconcepts.info. Please provide sufficient information to allow us to verify your identity.