Accessibility

Our Commitment

Kei Concepts is committed to ensuring that our website is accessible to all users, including those with

disabilities. We believe that every guest — whether dining in our restaurants or browsing our website —

deserves an inclusive, barrier-free experience.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These

guidelines are widely recognized as the international standard for web accessibility and are designed to make

content perceivable, operable, understandable, and robust for all users.

Continuous Improvement

Accessibility is not a one-time effort. We are committed to continuous improvement. Our goal is to achieve and

maintain a Lighthouse accessibility score of 100 across all pages, and we enforce a minimum score of 95 on

every code change. We regularly audit our site using automated tools and manual testing, and we address any

issues as quickly as possible.

Our development team follows accessibility best practices as part of our standard workflow, including semantic

HTML, ARIA attributes, keyboard navigation support, sufficient color contrast, and screen reader

compatibility.

Third-Party Content

Our website may include third-party content or link to external services (such as reservation platforms, delivery

services, and social media) that are outside our control. While we encourage these partners to maintain

accessibility standards, we cannot guarantee the accessibility of their content.

What We Do

• Semantic HTML structure with proper heading hierarchy
• ARIA labels and landmarks for screen reader navigation
• Keyboard-accessible navigation and interactive elements
• Sufficient color contrast ratios meeting WCAG AA standards
• Focus indicators are visible on all interactive components
• Alternative text for all meaningful images
• Responsive design that works across devices and zoom levels
• Reduced motion support for users who prefer minimal animation
• Skip navigation links for efficient keyboard browsing
• Form labels and error messages that are programmatically associated

Known Limitations

We work hard to keep this site accessible, and we honestly disclose the following limitations:

• Non-English brand words: Some of our restaurants use words from Italian (Ristorante) or Japanese (Izakaya). These words appear within English text without lang attributes. Screen readers that adjust pronunciation by language may not switch languages for these single words. This is a Level AA "Language of Parts" limitation (SC 3.1.2) that we've accepted to keep editor workflows simple.
• Third-party embeds: Reservation, ordering, and map services (Toast, OpenTable, DoorDash, Uber Eats, Google Maps) open in new tabs or as embeds. We link to them clearly, but cannot guarantee the accessibility of their content.
• Development preview tools: Internal preview and design tools at /preview/* are not user-facing and are excluded from our a11y conformance testing.How We Test

Our accessibility conformance is verified on every code change by:

• Automated linting: eslint-plugin-jsx-a11y runs on every pull request and blocks merges on known-bad patterns (missing alt text, inaccessible form labels, inaccessible interactive elements).
• Automated runtime checks: axe-core sweeps every public and admin route using Playwright, checking against WCAG 2.1 Level A and Level AA rules.
• Lighthouse CI: Google Lighthouse tests every page at build time and blocks merges that fall below an accessibility score of 95.
• Periodic manual audits: We walk through key user flows using VoiceOver and NVDA screen readers, plus keyboard-only navigation, to catch quality-of-experience issues that automated tests cannot.